Privacy Policy

This Privacy Policy describes how mysmartposture.com ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mysmartposture.com (the "Site"). By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or other operational reasons. Any changes will be posted on this page with an updated "Last Updated" date.

2. Information We Collect

We collect personal information to provide and improve our services. This information includes:

  • Personal Details: Name, address, phone number, and email.

  • Order Information: Billing address, shipping address, order details, and payment confirmation.

  • Account Information: Username, password, and security questions.

  • Shopping Preferences: Items viewed, added to cart, or added to wishlist.

  • Customer Support Information: Communications and inquiries sent to us.

Additionally, we collect Usage Data automatically through cookies and similar technologies, including:

  • Device Information: Browser type, IP address, and connection details.

  • Interaction Data: Pages visited, time spent, and clicks.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: Processing payments, shipping orders, and handling returns/exchanges.

  • Customer Support: Responding to inquiries and troubleshooting.

  • Marketing & Promotions: Sending promotional emails and advertisements.

  • Security & Fraud Prevention: Protecting against fraud, unauthorized access, and malicious activity.

You can opt out of marketing emails at any time via the "unsubscribe" link in our emails.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze site usage, and support marketing activities. You can manage or disable cookies through your browser settings, but this may affect the functionality of our Site.

5. How We Share Your Information

We may share your personal information with:

  • Service Providers: Payment processors, shipping partners, IT support, and data analytics providers.

  • Legal & Compliance: When required by law or to protect our business interests.

  • Business Transfers: In case of a merger, sale, or acquisition.

We do not sell or share your personal information for third-party marketing purposes.

6. Data Security & Retention

We implement security measures to protect your personal data, but no method is 100% secure. We retain your data for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or delete your personal information.

  • Restrict or object to data processing.

  • Withdraw consent for marketing communications.

To exercise your rights, contact us at support@mysmartposture.com.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect information from minors.

9. Contact Information

For any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: support@mysmartposture.com