Shipping & Delivery Policy

At My Smart Posture, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping and delivery policy carefully to understand our practices.

Shipping within India

We currently ship only within India. Orders are shipped and delivered through registered domestic courier companies and/or Speed Post, following the norms of the respective delivery partners.

Processing & Delivery Time

  • Orders are processed and shipped within 1-2 business days from the date of order confirmation and successful payment.

  • The estimated delivery time varies based on your location and the courier company’s delivery schedule. Typically, orders are delivered within 3-7 business days.

  • Any delays due to unforeseen circumstances, such as weather conditions, natural disasters, or logistical issues, are beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before completing your purchase.

  • Free shipping may be available for certain products or promotional offers.

Order Tracking

Once your order is shipped, you will receive an email or SMS notification with the tracking details to monitor your shipment’s progress.

Delivery Address

  • Orders will be delivered to the shipping address provided at the time of checkout.

  • Please ensure that the provided address is correct and complete to avoid any delivery issues.

  • We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses.

Delays & Liability

  • My Smart Posture is not liable for any delays caused by the courier company or postal authorities.

  • Our responsibility is to hand over the consignment to the courier service within the committed processing time.

Customer Support

For any shipping-related queries, please contact our support team at support@mysmartposture.com.

Thank you for choosing My Smart Posture. We appreciate your trust in our services!